Qualifications:

• Graduate of Human Resources/ Psychology or any related course
• With relevant experience in human resources is advantage.
• Able to engage in meaningful negotiation and resolution.
• Knowledge of employment legislation.
• Excellent verbal and written communication skills.
• Protecting the interests of all employees.
• Full understanding of HR functions and best practices.

Job descriptions:

• Reviews current Employee Relations practices and recommend improvements as necessary.
• Identifies risk in current company practices and recommends changes to mitigate them.
• Reviews Employee Handbook to make a Code of Conduct relevant to the current state of the business.
• Works with people managers in resolving cases while keeping in mind the current business needs and business conditions.
• Informs people managers of the inherent risk of each case to enable them to make informed decisions.
• Attends/conducts alignment meetings with people managers.
• Ensures that all documentary requirements are complete before the case is closed.
• Tracks and monitors all cases in a timely manner for easy and accurate report generation.
• Communicates clearly the company’s decision on issues/cases to the employees involved.
• Partners with people managers on proper handling of employee issues.
• Update Employees Database and Memo Tracker in a timely manner.
• Ensures implementation/execution of discipline according to Employees Handbook.
• Works with people managers on issuing Disciplinary Action Notices for employees.
• Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
• Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport.
• Determines applicant requirements by studying job description and job qualifications.